In other words, it feels real because it is real. We focus on human gestures, speech, cadence, and make otherwise difficult or impossible conversations possible. More than being human-like communication, StoryFile centers human communication. All of this becomes possible with Conversa from StoryFile. Imagine asking the Head of HR a question about your company’s employee benefits and having them respond in real time? Rather than searching through a 60 page onboarding document, the employee can quickly get the information they need from a real person and in real time, but with the Head of HR only having to answer the question once. You can embed on your site, share with your customers, or distribute within your organization to create stronger connections. StoryFile technology centers human questions by using Conversational Video AI. This format has traditionally been used as a way to address repeat questions, to help get people information quickly and efficiently. You might think about the traditional Frequently Asked Questions (FAQ) tool and how this text-heavy format has been one of the main ways businesses communicate anything from employee onboarding information, product updates, to customer support issues. As long as you know this person’s phone number and they have an active WhatsApp account, you can create a link that will allow you to start a chat with them. ![]() ![]() ![]() One of the major elements to StoryFile technology and the way we think about the future of business communications is through conversation, including the way we formulate questions. WhatsApps click to chat feature allows you to begin a chat with someone without having their phone number saved in your phones address book. With the shifts from physical to remote to somewhere in between, the way businesses have had to adjust over the past 2 ½ years continues to challenge and shape how companies engage and support customers and clients.Ī lot continues to change in the way people communicate. What a time to reflect on the state of employee and business communications. StoryFile – The Power of Conversational Video AI By Lara Bradshaw, Chief of Staff
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